Privacy Policy

1. Introduction

Welcome to PR Delivery. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our food delivery platform in Puerto Rico, accessible at https://prdelivery.com.

2. Information We Collect

We collect information you provide directly when you use our services:

• Account information: Full name, email address, phone number
• Delivery information: Delivery addresses, special delivery instructions
• Payment information: Credit/debit card data processed securely through our payment providers
• Order history: Favorite restaurants, previous orders, food preferences
• Location information: Geographic location to calculate delivery times and rates

3. How We Use Your Information

We use the collected information for the following purposes:

• Process and deliver your food orders
• Communicate with you about the status of your orders
• Provide customer support and respond to your inquiries
• Send notifications about promotions and special offers (with your consent)
• Improve our services and user experience
• Comply with legal and regulatory obligations

4. Third-Party Services

To provide our services, we use the following third-party providers:

• Stripe: Secure processing of credit and debit card payments
• ATH Móvil: Local payment processing in Puerto Rico
• Google Maps: Geolocation services and delivery route calculation
• Supabase: Secure data storage and user authentication

Each of these providers has their own privacy policies governing the use of your information.

5. Data Security

We implement technical and organizational security measures to protect your personal information, including data encryption in transit and at rest, restricted access to personal information, and continuous monitoring of our systems. However, no method of Internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request the correction of inaccurate or incomplete information
• Deletion: Request the deletion of your personal information and account
• Portability: Request a copy of your data in a structured format
• Objection: Object to the processing of your information for certain purposes

7. Data Retention

We retain your personal information while you maintain an active account with us or as necessary to provide you our services. We may also retain certain information as required by applicable laws or for legitimate business purposes.

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last updated" date. We recommend reviewing this policy regularly.

9. Contact

If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at: